سياسة الاستبدال والإسترجاع

The replacement and return policy at Atheer's made We always look forward to serving our customers at Atheer's made and we care about customer satisfaction and we are happy to replace or return products after fulfilling the following conditions: Conditions for replacement and return: A replacement or return request can be made within 3 days only from the date the products arrive to the customer. If the product is received in a damaged condition, the customer has the right to return or replace it. The product must not have been used and must be sealed tightly. If the customer wishes to replace or return the product due to reasons unrelated to product damage, they will bear the cost of shipping the product back to us and the delivery fee if they reorder the products. Perishable products or products made to order for the customer cannot be returned. The customer has the right to refuse receipt of any damaged product that is not in its original condition. Shipping and delivery fees cannot be refunded. We are not responsible for any shipment returned to us due to the customer not responding to the courier or shipping company's calls, or due to incorrect contact information or website, or any shipment not received by the owner within 15 days. If the customer wishes to resend the order, they must pay the shipping cost again. Steps for replacement and return: Contact us via WhatsApp at the following number 00966592024416 Provide the following information: (Customer name, Order number) Send a photo of the damaged product or the product to be returned to verify it has not been opened.